Hughes Reviews

Improves LAN performance with consistent designs and management of switches to service multiple locations easily.

Full range of services, from design to on-site support.

Optimized network performance.

24x7x365 management and support.

Tiered Customer Support options.

Visibility into all activities available through the HughesON TM Portal.

Responsive on-site field maintenance.

Network Access Control.

Real-Time Monitoring: Continuously checks the traffic on your network for anything unusual.

Anomaly Detection: Uses smart technology to learn what normal network behavior looks like. If something deviates from the norm, it raises a flag.

Threat Detection: Doesn’t just look for known threats, it has the capability to detect new ones as well.

Incident Response: If NDR sees a possible threat, it can automatically take action by quarantining the problematic area and notifying security personnel.

Visibility and Monitoring Dashboards: Provide your team with a clear view of what is happening across the network.

Availability in Rural Areas: HughesNet provides internet services in areas where high-speed cable or fiber internet is not available.

No Hard Data Caps: While there are no hard data limits, speeds may be throttled after the monthly priority data cap is reached.

Affordable Pricing: HughesNet offers competitive pricing compared to other satellite internet providers like Viasat.

Reliable Service: The service is generally reliable, with minimal downtime, although speeds can be affected by data caps.

Customer Service Efforts: HughesNet has a dedicated customer service team that tries to resolve issues promptly.

Speed Issues: Many users experience slow speeds, especially after the data cap is reached.

Data Caps and Throttling: The service throttles speeds after the monthly data cap is exceeded, which can be frustrating for heavy users.

Equipment Costs: Leasing equipment can be expensive, with monthly fees ranging from $15 to $20, or a hefty upfront charge.

Customer Service Challenges: Some users report difficulty in getting help from customer service, with long wait times and unhelpful responses.

Limited Flexibility: Plans are relatively limited in terms of flexibility and options, which may not suit all users' needs.